Shipping policy
YOUR sleepGUARD™ 3 IS ON ITS WAY
We know you are ready to start sleeping better. So, we work hard to make sure your device reaches you quickly, safely, and with zero hassle.
Free Shipping Across the United States
Every order ships free within the United States. No minimum order. No hidden fees. Just free, reliable delivery straight to your door.
When Will My Order Ship?
We process orders Monday through Friday.
- Order before 2:00pm EST: ships same day
- Order after 2:00pm EST, or on a weekend: ships next business day
Once your order ships, you will receive a confirmation email with your tracking number so you can follow your device every step of the way.
How Long Will Delivery Take?
Standard delivery typically takes 3 to 4 business days depending on your location. If you order on a Monday before 2:00 p.m. EST, you can reasonably expect your sleepGUARD™ 3 to arrive by Thursday or Friday of the same week.
Need it sooner? Expedited delivery options may be available at checkout.
We ship via USPS, UPS, and FedEx. These are trusted carriers we rely on to get your order to you in good condition. While we work with reliable shipping partners, delays caused by carriers, weather, or other external factors can occasionally occur and are outside our direct control.
Shipping Rates
Standard shipping is completely free for all US orders. If you choose an expedited option at checkout, rates are calculated based on weight, destination, and service level. Any carrier surcharges or fuel fees are passed through at cost with no markup from us.
What If My Order Is Lost or Delayed In Transit?
This is rare, but if it happens, we will take care of it. If your tracking shows no movement or your order has not arrived within the expected window, please contact us at customer@synbulsleeping.com within 7 days of your estimated delivery date. Include your order number and we will investigate with the carrier.
If your order is confirmed lost or delayed beyond 7 business days from the estimated delivery window, we may provide a replacement or issue a refund where appropriate. We want your sleepGUARD™ 3 in your hands, not stuck in transit.
Responsibility After Delivery
Once your order is marked as delivered by the carrier, responsibility for the package transfers to you. If you experience any issues, contact us and we will do our best to help resolve them.
What If I Enter the Wrong Address?
It happens. Please double check your shipping details at checkout to make sure everything is accurate and complete. If you realize you have made an error, contact us immediately at customer@synbulsleeping.com. If your order has not yet shipped, we will update it at no charge.
If your order has already shipped to an incorrect address, we will do our best to assist. Reshipments to a corrected address may incur an additional shipping charge. We want to be upfront about that so there are no surprises.
Currently Shipping Within the United States Only
At this time, we ship to US addresses only. We are working on expanding our reach so that more people around the world can experience better sleep with sleepGUARD™ 3. Stay tuned.
Returns and Refunds
For everything related to returns, exchanges, and refunds please visit our full Refund Policy page. We have worked hard to make it as fair, clear, and customer friendly as possible, because we genuinely stand behind what sleepGUARD™ 3 does.
Questions About Your Order?
We are here to help. Email us at customer@synbulsleeping.com and someone will get back to you within one business day. Your experience matters to us from the moment you order to the moment you sleep better.
Last updated: June 2026